Shipping & Returns
SHIPPING & RETURN POLICY
SHIPPING
Orders ship within 3-5 business days from Addy Daddy LLC Headquarters. We do not split shipments.
RETURN & EXCHANGE POLICY
If you're unsatisfied with an unopened/unused product purchased from addydaddyseasoning.com, you can request a full refund or exchange within 14 days of receiving your order. We cover return shipping for defective or damaged products; for other returns, fees will be deducted from the refund.
To process a return or exchange:
- Email proof of purchase and reason to support@addydaddyseasoning.com.
- Ship the product to: Addy Daddy, LLC at 990 Hwy 287 N. Ste 106-237, Mansfield, TX 76063.
- We'll review your product within 3 business days of receipt and respond accordingly.
Note:
- We strive to ensure a smooth process. If the product is deemed non-returnable, we will notify you.
- Proof of purchase can include an order number, receipt, eReceipt, gift receipt, or shipping invoice.
DEFECTIVE PRODUCTS
For manufacturing defects:
- Email a photo of the defective product and proof of purchase to support@addydaddyseasoning.com within 14 days of receiving your purchase.
- You'll receive a response within 24 business hours, and we'll send a replacement product free of charge.
SHIPPING
All US orders ship via USPS or UPS unless otherwise specified. Please allow 3-5 business days for order processing.
For any questions, contact us at support@addydaddyseasoning.com.